SAP Customer Experience

Turn Every Touchpoint into an Opportunity to Delight

Make sure your customer is at heart of everything you do by unifying commerce, marketing and customer data.

With digital channels being a part of their daily lives, your customers expect to be addressed at the right place, in the right time, with the right messaging. The competition is just one click away – so you need to make sure your digital platform keeps your customers engaged and satisfied.

SAP Customer Experience is a reliable, state-of-the-art suite of solutions that help you take the lead in the digital business.

How you benefit from SAP Customer Experience suite

No Matter the Solution, Highest Standards are Guaranteed

Deliver connected experiences

Get deep customer insights

Enable engagement at every touchpoint

Ensure scalability and flexibility

Boost business transformation

Create a foundation for innovation

We’ve been a partner of SAP for more than 20 years.

Our SAP Customer Experience offer

Everything You Need to Delight the Ever-changing Customer

SAP Commerce Cloud

Flexible commerce solution that can facilitate B2B, B2C and B2B2C scenarios. Industry accelerators that provide you with faster time to market. Flexibility and customization to increase loyalty and turn your customers into brand ambassadors.

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SAP Customer Data Platform

Rich customer insights that increase your sales and enable hyper personalization across the entire customer journey. Unified customer profile and enablement of transparent customer data management. A great foundation for your consent-based marketing.

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SAP Enterprise Consent and Preference Management

Consent management system that allows you to build customer relationships based on transparency and customer preferences. Features to address regional data privacy law compliance management. Simplified self-service process for your customers.

Customer Identity and Access Management (CIAM)

Solution that enables seamless customer onboarding and simplifies end-to-end identity lifecycle management. Reduced risk and secured privacy. Personalization capabilities enhanced with first-party, permission-based data.

SAP Emarsys

Customer engagement platform that helps you deliver true one-to-one, cross-channel experiences. Predictive analytics enabled by marketer-friendly artificial intelligence. Cross-channel automation to streamline marketing processes.

SAP Emarsys Customer Engagement

SAP Service Cloud

Cloud-based customer service software that bridges the gap between front-office engagements and back-office operations. Faster, more insightful, and more seamless approach to customer service issues. Intelligent case management enabled by embedded analytics and AI-based features.

SAP Service Cloud

SAP Sales Cloud

Advanced sales enablement solution that empowers your sales team to deliver meaningful customer interactions. Increased sales efficiency enabled by an optimized forecast, automation of core sales processes, and intelligent sales insights.

Why choose SAP Customer Experience

Stable Foundation for Your Business Growth

Proven, reliable technology stack
Solutions to address all CX areas
Flexible offering and modules
Industry accelerators
Continuous innovation

Digital Strategy Consulting

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