With customer expectations growing at a rapid pace, companies everywhere are in a rush to provide more tailored and personalized experiences. So it’s no surprise that some of the biggest growth drivers come in the shape of artificial intelligence and machine learning solutions, which are changing the way businesses understand and engage with their customers.
As a result, businesses are rapidly moving towards AI and ML to provide additional value to their customers —from implementing chatbots to resolve customer queries more quickly, to using AI-driven platforms to automate sales processes.
Why now is the perfect time to join them:
- Companies are seeing lower conversion rates as customers are not able to find what they’re looking for on their websites.
- Users are abandoning their carts since what they find through product search doesn’t match their expectations.
- Not enough clickstream data is available to build a strong recommendation service.
- Call center agents encounter many repetitive requests, such as “When will my order be delivered?”
Benefits of adopting AI and machine learning
Helping you save on time and costs

Improved end-user experience

Lack of “human error”

Improved competitive advantage

Generating more meaningful business insights

Increased efficiency and revenue due to automated and optimized routine processes and tasks

Predictive models help humans make decisions that are faster and smarter
Data Analytics Platform
Our AI and machine learning offer
Transform your Business with Smart Solutions
Visual product search
Enable customers to search for products by uploading photos from their devices.
Object detection
Automatically detect and tag products on images or videos to help customers find them easily .
Image-based product classification
Automatically classify products based on their characteristics such as colors or style.
Document-based product classification
Process documents like manuals or product catalogs to automatically extract and use the information within.
AI-driven sentiment analysis
Analyze customer reviews and requests in bulk to understand their attitude towards your brand.
Conversation-centric product advisory
Help customers find the products they are looking for through automated conversations.
AI-driven recommendations
Increase sales by offering personalized offers and promotions through powerful recommendation models.
Next generation contact center
Support your agents with context information and automate conversations with virtual agents.