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Omnichannel Marketing Automation

Engagement at Every Touchpoint

Streamline marketing operations and enable customer engagement across all touchpoints, with solutions for omnichannel marketing automation.

Customer journeys are getting more complex, and marketers are struggling to keep up. If you don’t want to lose customers on the way, you need to deliver contextual, personalized messages at the right time and in the right place.

There’s no doubt that a proven marketing automation solution can help. But buying marketing software won’t magically solve all your problems. There is a lot of work that needs to be done around conceptualization, setting goals, and prioritization. Which is when pre-defined features can be extremely helpful.

Our approach to marketing automation

Implementation Made Easy

We guide you through a step-by-step process to ensure the effort is worth the results. Our approach helps you to prioritize and gradually benefit from the implementation.

  • Defining a strategy
  • Consolidating data
  • Defining and building audiences
  • Enabling marketing automation programs
  • Enabling personalization
  • Activating channels

We offer customized tactics based on your overall strategy

From Cold Leads to Brand Ambassadors

Different scenarios require different automation. We work with preset automation tactics to help you get the most out of your implementation. No matter the scenario, we’ll help you automate your marketing efforts to facilitate all customer journeys, from campaign planning all the way to reporting.

Acquisition and conversion

Scenarios designed to effectively engage potential customers, guiding them through the purchasing process

Customer lifecycle milestones

Campaigns made to maintain and elevate customer relationships throughout various stages of their lifecycle

Product news and updates

Scenarios designed to keep customers informed and engaged with the latest product developments

SAP Emarsys Customer Engagement

Quick time to market, pre-made campaigns, and AI-powered features. We use SAP Emarsys to design and implement leading marketing strategies for our customers.

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Your benefits from working with us on marketing automation

Better Personalization for Better Engagement

Company-wide data consolidation and aggregation

User-friendly dynamic segmentation in real-time

Omnichannel Campaign Automation (Web, E-Mail, Social Media, Mobile...)

Extensive personalization and recommendation

Customer journey analysis across all touchpoints

Standard integrations with SAP CX components

Pre delivered marketing automation tactics to speed up your marketing efforts

Omnichannel customer engagement project reference

Migros Success Story

We work with Migros to help them deliver personalized shopping experiences and drive loyalty with SAP Emarsys.

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Ready to supercharge your marketing efforts through automation? Get in touch!