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SAP Engagement Cloud

The New Era of AI-Driven Customer Engagement

SAP Engagement Cloud (previously SAP Emarsys) helps you deliver highly personalized, AI-driven campaigns that foster customer relationships and growth.

SAP Engagement Cloud (previously SAP Emarsys) is an AI-powered platform designed to help marketing teams of all sizes deliver hyper-personalized and relevant experiences. Companies are empowered to optimize their marketing strategies and drive meaningful customer interactions that lead to increased loyalty and revenue.

As an integral part of the SAP Customer Experience portfolio, SAP Engagement Cloud empowers brands to unify touchpoints into an AI-enabled layer. By connecting front-office and back-office operations, it ensures that every customer interaction is fueled by real-time data and strategic business context.

SAP Engagement Cloud benefits

Deliver Next-level Customer Engagement

Drive Revenue and Increase CLV

Turn your marketing efforts into a high-performing revenue engine by delivering hyper-personalized experiences that increase conversion and lifetime value.

Get a 360-Degree View

Unify core business data, ensuring your marketing is always relevant to your inventory, supply chain, and customer history.

Enhance Brand Advocacy

Foster deep emotional connections through consistent, omnichannel experiences that recognize and reward customer loyalty in real-time.

SAP Engagement Cloud features

Advanced Capabilities for Maximum Marketing Impact

SAP Engagement Cloud stands out with a sophisticated array of features designed to bridge the gap between marketing strategy and operational reality.

AI-powered marketing campaigns
Personalized customer engagement
Omnichannel marketing automation
Front- and back-office integration
Real-time marketing insights
Integration with SAP CX portfolio

Are you currently using SAP Emarsys?

Future-Proof Your Customer Engagement

The transition to SAP Engagement Cloud is a seamless evolution of the solution you trust. While it retains the industry-specific workflows and ease of use of Emarsys, it introduces deeper integration with the SAP ecosystem and advanced AI capabilities.

Get in touch and our marketing automation experts will be happy to provide all the information and support you need to access the full capabilities of this new solution.

NETCONOMY is an SAP Customer Experience Partner

Proven Expertise

We've been helping organizations benefit from SAP Commerce for more than 20 years.

SAP Emarsys customer reference

Migros Success Story

We work with Migros to help them deliver personalized shopping experiences and drive loyalty with SAP Emarsys.

MORE INFO

More Insights

From SAP Emarsys to SAP Engagement Cloud: Bridging the Gap Between Marketing and the Back Office

360-Degree Customer View:  What Are the Benefits and How to Achieve Them?

Customer Data Platform (CDP) Use Cases: How to Generate Value with Data

Why Are Data Silos Problematic (And How to Break Them Down)?

Are you considering SAP Engagement Cloud implementation? We are here to help.

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