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SAP Commerce Cloud

Delight Your Customers With Every Interaction 

With SAP Commerce Cloud, you can deliver exceptional customer experiences across channels, increasing satisfaction, retention, and revenue.

SAP Commerce Cloud is a trusted digital commerce solution that empowers you to optimize and boost your e-commerce business, improve customer experiences, and increase revenue. 

Formerly known as SAP Hybris or SAP Hybris Commerce, the solution has helped many renowned brands to navigate the changing market needs over the years. A stable architecture with a headless front end ensures flexibility, innovation, and customization on every channel, without the need for major updates. 

Combined with other solutions from the SAP Customer Experience suite, SAP Commerce Cloud enables businesses to manage customer relationships end-to-end, build trust and loyalty, and grow revenue.

SAP Commerce Cloud benefits

Everything You Need to Deliver Seamless Omnichannel Experiences

Quickly react to market shifts and new opportunities

Be the first to take advantage of new business models and customer touch points

Boost conversions with machine learning - powered features

Minimize your costs by optimizing operations and maintenance efforts

Set a robust foundation for your future agile innovation projects

SAP Commerce Cloud modules

Broad Set of Features to Make Your Commerce Platform Shine

Product Content Management

Organize and manage complex product catalogs. Enable content consistency through a single platform. Increase efficiency.

01

Order Management

Simplify inventory and order data tracking. Enable real-time visibility into various sales channels. Streamline order fulfillment.

02

Customer Experience Management

Facilitate the entire customer journey – from merchandising to payment and shipping. Deliver personalized offers and promotions through a single platform.

03

Industry Accelerators

Quickly implement industry best practices with ready-to-use functions.

04

Headless Architecture for Composable Commerce

  • API-enabled platform ensures expansion beyond traditional channels into an omnichannel environment.
  • Integrated payment services and tax management help deliver a scalable shopping cart and checkout experience.
  • Decoupled JavaScript storefront empowers you to build engaging progressive web app (PWA) storefronts and customize experiences according to device or location.

Powerful Insights for Optimized Processes

  • Real-time connection of demand and supply thanks to built-in integrations with SAP ERP, SAP S/4HANA, and third-party systems.
  • A single view of availability, intelligent sourcing strategies, and an optimized return process improve the overall customer experience.
  • Omnichannel capabilities support the most complex customer relationship management scenarios.

Feature-rich Support of Various B2B Scenarios

  • Support services help you simplify the process for the most complex scenarios without customization.
  • Empower your sales team with assisted services and support, from purchase history view to realtime engagement with customers during quoting and negotiation.
  • Provide self-service tools and enable buyers to have control over their processes – ultimately cutting the cost.
netconomy b2b commerce

Agile Innovation and New Business Models

  • Microservices-based platform enables fast innovation, accelerated time to market, and improved competitiveness.
  • A flexible modular system offers out-of-the-box functionalities that can be customized and extended. 

 

NETCONOMY is an SAP Customer Experience Partner

Proven Expertise

We've been helping organizations benefit from SAP Commerce for more than 20 years.

SAP Commerce Cloud customer references

Douglas Success Story

We've helped many renowned brands realize their digital commerce goals with SAP Commerce Cloud - including Douglas, the number one European beauty retailer.

Douglas success story
Douglas commerce platform

Maximize your SAP Commerce Cloud investment

How can we help?

From large scale implementation to cloud migration, across different countries and dealing with multiple languages and currencies – our team offers an extensive experience in helping customers make the best out of SAP Commerce Cloud. No matter the challenge, we’ll be here to support.

Learn more about features and product roadmap
Discuss implementation challenges
Request your personalized demo
Discuss migration to the cloud version

Get in touch with our team today.