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SAP Customer Experience LIVE: Unplugged

Transform, Engage, and Grow Together
Oct. 26, 12:00 p.m.–2:15 p.m. BST
Oct. 27, 12:00 p.m.–2:15 p.m. PDT

The race for better CX never stops – and we know the importance of continuously discussing ways to improve it. We are proud to sponsor SAP Customer Experience Live 2021 as the Platinum Partner. Join us for an experience that puts you at the heart of meaningful conversations.

Don’t Stop Challenging the Status Quo: Virgin Megastore Goes Beyond

Today’s customers expect a seamless shopping experience. Virgin Megastore has created a unique shopping experience for its customers: a new dimension in entertainment retail. Hear experts discuss constant innovation, improvement of existing processes, and new feature enablement, all of which helps Virgin Megastore engage the customer. Join us October 26, 12:55 PM–1:15 PM BST, at the EMEA event.

Thomas Prom
Head of Omnichannel, Virgin Megastore MENA
Thomas Ziegler
Chief Customer Officer, NETCONOMY
Jovana Jovanovic
Product Owner, NETCONOMY
Mila Petrovic
Demand Generation Strategist, NETCONOMY
NETCONOMY Boosts Revenue for Customers as They Become Customer-centric

Discover the secret of great cross-channel customer experiences. Hear how NETCONOMY helps customers deliver a connected engagement – marketing, sales, commerce, and service – using trusted customer data. Also, examine how company’s loyalty programs have become a central business process to boost revenue. This session is scheduled for October 26, 1:15 PM-1:35 PM, BST at the EMEA event, and October 27, 1:15 PM-1:35 PM PDT for the Americas.

René Reisenhofer
Product Owner, NETCONOMY