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CX Innovation Hub - SAP AppHaus

Lunch and Learn: We'd Say It's a Perfect Match

Learn from other experts and share your experiences whilst enjoying some awesome lunch, in Vienna's hippest innovation place.

What Lunch & Learn is about

Lunch and Learn is a recurring event format in a super cozy and informal setting. The aim of this event series is to bring together relevant actors in the field of customer experience to share experiences, learn from best practices and improve the service offering towards joint customers.

Next session: 3 October 2023, 12:00 - 1:30 pm

From Idea to Business Value

How NETCONOMY helps customers identify generative AI business opportunities and develop them.

Recent advances in GenAI technologies are set to revolutionize services (much in the same way as steam power transformed manufacturing) with advanced large language models being able to take over creative tasks or interact with people in a way that resembles a conversation. Business leaders expect generative AI to have an enormous impact on their companies, but most are not ready to adopt the technology as they aren’t sure where to start.


Our approach is centered on a three-step process that helps customers identify areas with the biggest return on investment, prioritize them, and find the best way to achieve those returns.

We'll take care of the lunch. All you need to do is come and join us!

Take the Lunch and Learn Quiz at the end of each session and maybe you’ll be the lucky winner who choses the food for future sessions!


3 October 2023, 12:00 - 1:30 pm


NETCONOMY CX Innovation Hub - Walcherstraße 1A, Austria Campus 6, Stiege 3, 7. Stock, 1020 Vienna


The session will be hosted by Nenad Pantelić (Data Science Consultant, NETCONOMY) and Marcel Kniepeiss (Business Evolution Manager, NETCONOMY)

There are a couple of good reasons why you should join

Your main benefits at a glance

  1. Become a part of an expert community that meets regularly to share knowledge and experience, helping each other to improve customer relations.
  2. Stay up to date with the newest technology trends in ecommerce and customer experience.
  3. There is no better ‘creative’ place in Vienna to spend your lunch break at – we promise!
  4. Take the chance to escape the daily monotony of ordering food, and enjoy a fresh and yummy lunch with us.

CX Innovation Hub

A place where real magic happens.