Customer Director (f/m/x)

Austria - Graz, Vienna, Pörtschach

Over the past 20 years, NETCONOMY has grown from a startup to a 500-people team working across 10 European locations. We believe in the power of agile and cross-functional collaboration, bringing together people from various backgrounds to create outstanding digital solutions.

YOUR JOB

You have strategic responsibility for digital customer projects at NETCONOMY and play a central role in building long-term customer relationships. With your expertise, you develop innovative digitalization strategies together with our customers and implement them in value-creating projects.

Your job’s key responsibilities are:

Responsibility for the strategic management of customer projects in the field of digital solutions
Building and maintaining sustainable, long-term customer relationships and identifying new business opportunities
Establishing NETCONOMY as a strategic partner and trusted advisor for our customers
Focusing on adding value by developing digitalization strategies in close collaboration with clients and implementing them in sub-projects
Triggering problem solving to strengthen collaboration internally and with the client
Focus on results and support in the execution of individual operational initiatives
Proactive implementation of initiatives to generate added value for our clients
Collaboration in an international team and support in the realization of innovative and sustainable solutions for international clients

YOUR SKILLS

Essential Skills

Several years of experience in portfolio management, with a focus on enterprise customers
Extensive expertise in managing large-scale software development projects, with a deep understanding of agile methodologies
Strong customer orientation, with the ability to systematically build and sustain customer relationships
Outstanding presentation, negotiation, and communication skills
Fluent in German and English at a professional level

Beneficial Skills

Experience in the SAP Customer Experience Suite is a plus
Structured, strategic way of working with strong self-management skills
Strong comprehension of trends, strategic contexts and strategy development

OUR OFFER

While we’re one company, each location has unique aspects and benefits. Here’s a glimpse of what to expect:

Flexible Working Models: Early bird or night owl? Thanks to our flexible working models you start your work day when and where it fits you best. We offer the possibility to work hybrid – you can decide whether you’d prefer to work more from the office or from home.
Career Development & Onboarding: Start your journey in NETCONOMY with a structured onboarding and mentoring phase and continue with individual training opportunities. Our Learning & Development team will support you in finding the best solution for you!
Company Summit: Exchange professional and personal experiences at our annual in-house conference! One of the highlights of our company Summit is the vibrant networking environment it cultivates.
Social Events: Join your colleagues and build new connections at our social events like pizza & games evenings, hiking, and Christmas party, and celebrate milestones together. It´s on us!
Snacks and Wellbeing: Fuel your productivity and taste buds with our monthly meal allowance and discounts at partner restaurants.
Mobility Support: Choose eco friendly transportation! As we take our responsibility for the environment seriously, we support your climate-friendly transportation costs.

The actual salary depends on your qualifications and experience. What is also important to us is to pay our employees an internally comparable salary. For legal reasons, we need to disclose the minimum annual salary for full-time employment, which is € 75,000 gross/year for this position.

APPLY