“Tomorrow Now” NETCONOMY Customer Summit 2024
Join us for an inspiring day of innovation and networking at the “Tomorrow Now” Customer Summit on 12 September 2024, held at our CX Innovation Hub in Vienna.
About the event:
At the event, you’ll have the opportunity to explore cutting-edge technologies and strategies that are shaping the future of business and customer experiences. The program features keynote speeches, talks, and panel discussions – led by both our in-house and external experts.
We are offering two dynamic tracks designed to provide valuable insights and practical knowledge:
- Business Track: Discover how innovative technologies such as Generative AI can revolutionize digital shopping experiences and optimize business results, and get insights into the latest trends and strategies driving the digital economy.
- Tech Track: Discover the latest technologies that will help you shape the future of your business, and learn how to deliver personalized experiences that delight customers and drive growth.
Date: September 12 2024
Time: Official program 09:00-17:00 | Dinner and networking from 17:30 until 22:00
Venue: Walcherstraße 1A, Austria Campus 6, Stiege 3, 1020 Vienna
Event Agenda
12. September
09:00-17:30
09:00
Doors open
09:30
Official Opening and Welcome
Thomas Ziegler (NETCONOMY)
10:00
Shaping the Future – Megatrend Insights for Now and Tomorrow
Keynote, Mathias Haas (DER TRENDBEOBACHTER)
11:15
The Future of Enterprise Commerce
Panel Discussion, Martin Barzauner (NETCONOMY) and Christian Otto (SAP)
12:30
How to Lift Revenues and Profitability with AI
Business Track, Laurent Simoneau (COVEO)
12:30
How Strategy Enables Growth (Customer Lighthouse Case)
Markus Unger (NETCONOMY)
13:00
Lunch
14:00
Google’s Journey – Making AI Helpful for Everyone
Keynote, Oliver Lintner (Google)
15:00
Personalization on the rise: An authentic exploration of advantages, entry points, and resulting experiences
Thomas Flucher, Hrvoje Kujundzic (NETCONOMY)
15:00
The Generative AI Journey: Transforming Ideas into Effective Solutions
Boban Djordjevic (NETCONOMY)
16:00
China’s E-commerce Revolution: How China is Disrupting the Global Market (and What to Do About It)
Talk, Jörg Wesiak (NETCONOMY)
17:00
Future Outlook
Thomas Ziegler (NETCONOMY)
17:30-22:00
Dinner & Networking
