SAP NOW Vienna 2022

About the event:

SAP NOW – Austria's largest event on digital transformation – is organized again this year under the slogan "WE RUN TOMORROW". The event will bring together business leaders and industry experts who will share their experiences and try to tackle some of the biggest challenges facing the business world today.

When: Tuesday 14 June 2022
Where: Marx hall Vienna (about the venue)

Registrations

Join the session

RHI Magnesita – One Face to the Customer: The Role of CX in B2B Busines

Customer experience is a buzzword that is not only relevant in the B2C business - quite the opposite. RHI Magnesita has understood this and relies on a comprehensive customer portal and the claim "One face to the customer" that provides easy access to solutions, applications, information and reports. Learn how important it is to respond to the needs of each target group and thus offer an exceptional customer experience. In addition, you will learn about the vision and next steps, because unique customer experience relies on innovative ideas.

Session speakers:

Rupert Schodl

Head of CRM, RHI Magnesita

Thomas Ziegler

Chief Customer Officer, NETCONOMY