Customer Engagement in the Focus: SAP NOW Switzerland 2021

The COVID-19 situation has drastically changed consumer behavior, challenging businesses to adjust customer experience strategies in order to meet their needs. Switzerland’s largest retail company MIGROS is one of the industry front-runners in leveraging innovative technologies to enable maximum synergy effects and offering a comprehensive customer experience across all channels. Remo Gisler, Head of Digital E-Commerce at Migros, and Natascha Bantel, Sales Executive at NETCONOMY, share insightful details on how Migros successfully connects the dots of SAP® Customer Experience solutions to react to customer demands and increase loyalty.
Visit us at our virtual booth and receive further information concerning industry-relevant case studies and customer success stories. Use the digital chat to connect with our experts who are happy to answer your questions and kick-off the digital journey together with you.