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Support Engineer CORE IT

Serbia - Belgrade

As a leading expert for Digital Platform Building and Customer Experience Innovation, NETCONOMY is shaping the digital leadership of its clients. We help brands to build flexible and scalable digital platforms, with top-notch technologies by SAP, Google Cloud and Microsoft Azure. NETCONOMY has 20 years of experience and employs close to 500 professionals across Europe. By introducing and driving innovation initiatives around customer experience, we support clients on the road of expanding their core business in the digital world.

YOUR JOB


  • You are our first point of contact and incident handler for internal IT Infrastructure related topics
  • You are dealing with organizational and communication tasks
  • You are dispatching tickets to our Core IT system engineers who are our service or network experts
  • You are responsible for the client and hardware management
  • You proactively support our Core IT system engineers in the field when it’s comes to user and group management for internal services (on premise + Cloud)
  • You work closely together with our Core IT system engineers while they're managing all sorts of Windows/Linux and Cloud Services
  • You are preparing and continuously updating the IT documentation


YOUR SKILLS


  • You have advanced knowledge when it comes to Client Systems (Windows + Apple)
  • You are equipped with basic know-how of network management, Active directory and Linux OS
  • You already acquired some practical insights in IT infrastructures and/or IT support
  • Your way of working is characterized by a high degree of security awareness
  • You have excellent problem-solving skills
  • You have very good communication and collaboration skills
  • You have excellent English skills



OUR OFFER


  • Benefit from a wide range of training or foster your talent in our in-house NETCADEMY
  • Prove your team spirit at weekly social events & celebrate milestones together with your colleagues. It´s on us!
  • Early bird or night owl? Thanks to our flexible working models you start your work day when and where it fits you best
  • Take on your social responsibility with us and join various projects such as our NETCONOMY Charity Run
  • Whether in the chillout lounge at the pool table or in our modern furnished workspaces - our stunning offices keep you motivated
  • Best-tech equipment, a mobility subsidy, discounts at our partner companies and all the other standard stuff you would expect




Data release
Maximum 50 MB
Maximum 50 MB
Maximum 50 MB
Maximum 50 MB
Maximum 50 MB
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