Companies across all industries are now more than ever required to keep up with the increasing pressure to innovate in the field of digital commerce. Digitization has boosted the demands of your customers and business partners towards brand experience, execution and service quality or reachability.
In order to thrive in this competitive environment, there is a strong need for professionalization of digital commerce. Business models must be adjusted constantly in order to ensure sustainable success for the company.
There are unprecedented opportunities for companies that are strongly positioned in this environment: Be able to connect to your customers and business partners at a whole new level.
NETCONOMY helps you to recognize this before your competitors do – turn your business into an e-business: We will support you with industry-specific know-how and years of project experience in order to strengthen your individual competitive advantages and increase your market potential via trendsetting omnichannel platforms.
Retail & Wholesale, CPG
Retail especially must deal with the changing behavior and demands of customers: Whether individual or wholesale – your target groups are already online via various channels and devices, are well-informed and expect impressive shopping experiences as well as smooth, service-oriented execution. This should ideally be personalized and in real time.
If you want to offer your customers a convincing omnichannel shopping experience, the choice of technology and an experienced partner such as NETCONOMY is of crucial importance:
With SAP® Customer Experience, you can rely on a commerce platform that fully and innovatively meets the special requirements of retail and direct sales.
NETCONOMY offers the retail trade many years of experience in omnichannel commerce and supports you as a partner in the analysis, specification and implementation of your digitalization strategy.
Your NETCONOMY benefits:
- Seamless conjunction of online channels and stationary retail
- Increase in customer retention and loyalty
- Securing stationary sales
- Increase in online turnover
- Establishment of a valid customer data base